If you have ordered an incorrect size or do not wish to keep the item we will provide a full refund or exchange (less shipping charges) if item is returned to us within 30 days of invoice date.
However please note that sale, marked down, discounted, or special event, specifically marked items or gift certificates cannot be returned or exchanged for any reason.
Simply mail the item back to us noting details of the refund or exchange on the invoice. We will then contact you for payment regarding the return shipping charges.
Please note there is no refund on gift certificate purchases. Items purchased via a gift certificate can be exchanged only for a different size or an item(s) of same value. However the 30 day exchange period is still applicable.
Tags must be attached and product in resellable condition for refund or exchange.
If we make the error on your item please call us at
225-231-7003 for instructions on returning the item.
We will also try to email you however if you are expecting an email from us please check your spam or junk mail folder. Occasionally our email is routed to such folders.
Website Certificates/In Store Gift Cards
Gift certificates purchased on our website are strictly redeemable on our website only and NOT in our physical stores.
Gift Cards or Exchange Cards obtained in our physical stores are only redeemable in our physical stores and NOT on this website. They must be presented in the store to be redeemed.